TERMS & CONDITIONS

BOOKING CONFIRMATION AND DEPOSIT

Function areas are subject to availability so be sure to book in advance to ensure you get your desired function area and date. A tentative booking will (on request) be held for a maximum of seven (7) days. In order to confirm your function booking, Terms and Conditions must be signed along with a deposit (amount which is to be confirmed by functions manager) which contributes to the minimum spend or venue hire fee. Upon receipt of payment, your function booking will be confirmed.

Cancellations

We appreciate that circumstances may occur which could make it necessary for your function to be cancelled. In all circumstances, written notice is required and the following
cancellation fees apply:

30 days or more – deposit will be held for six (6) months towards a future booking.
Less than 30 days but more than four (4) days – deposit will not be refunded.
Less than four (4) days – client will incur full food and beverage spend or minimum spend charge.

Refunds are considered on a case by case basis. Approved refunds may take 5-10 business days to be processed and appear in your account.

Final guest numbers and details

In order to effectively organise your event, our functions team will require the approximate number of guests and menu selection ten (10) business days prior to your function. The confirmed menu (including any dietary requirements), beverage selection and alterations to guest numbers is required, in writing, no less than seven business (7) days prior to your function. Your function coordinator will then create your tax invoice.

After this the total account for the function will be based on confirmed numbers or actual attendance whichever is greatest (where applicable). In the event that guest numbers change significantly, we reserve the right to amend quoted prices, terms and conditions, your nominated room or area prior to the commencement of the event. Please note, once a deposit has been paid and/or function confirmed, it is assumed that these terms and conditions apply regardless of whether or not the form has been completed/signed.

Final payment

Once your guest numbers have been finalised, a tax invoice will be issued with your expected outstanding payment (confirmed food and beverage packages or total minimum spend, whichever is greater). This payment is to be received by the venue no less than three (3) days prior to your event. Any additional charges incurred between this time and throughout the duration of your event will be charged and finalised on conclusion of your event.

Food and beverage policy

Due to the nature of the venue’s Liquor License and policies, we are unable to permit patrons, guests or invitees to bring liquor or food onto the premises.

Menu and pricing is subject to change at any time. In the event of a price change, we are happy to hold the original pricing for 12 weeks from the date of booking.

Room assignment

In the event that confirmed guest numbers drop below the minimum requirement and/or the allocated room becomes unavailable due to circumstances outside the venue’s control, we reserve the right to change the allocated room for the function. The venue cannot be held responsible for changes in weather; we will do our utmost to accommodate your function, however should space not present itself, please be aware that a private area may not be available.

Dress standards

Dress standards do apply. Please contact the venue with any enquiries.

Identification regulations

Current Queensland Government regulations apply for all functions. The regulation states that a current Australian State or Territory issued Drivers License (with a photograph), 18 Plus Card or current Australian or International Passport are the only valid forms of identification accepted to enter the licensed premises and purchase liquor or tobacco.

All patron choosing to leave and wishing to re-enter The Lucky Squire after 10 pm are legally required to provide a valid form of photo ID upon re-entry. Please note, bathroom facilities are located off premise.

Responsible Adults & Minors

Those unable to present identification or those under the age of 18 years are welcome to attend a function under the following strict regulations:

Minors must be accompanied and supervised at all times by a parent or guardian.
A responsible adult accountable for supervising a minor is defined by Liquor Act 1992 as a parent, step-parent, guardian or other adult who has parental responsibility for the minor whilst they are on licensed premises.
Minors or those without identification MUST NOT consume any form of alcoholic beverages or tobacco or approach the bar.
Minors or those without identification are not permitted outside of the function area and are obligated to leave the premises by 9pm sharp.
No adult is to purchase liquor for a minor or those without identification. Those who purchase alcohol for minors or those without identification and/or any minor caught consuming alcohol or cigarettes will be asked to vacate the premises immediately.
It is a requirement of the venue that all minors or those without identification wear identification supplied by the venue at all times so they are identifiable as being under age or without identification. Those who remove their identification will be asked to leave the premises.

Cakeage

A minimum of $5 per head cakeage fee applies to all bar bookings and events wishing to bring external cakes in to the venue; this covers basic requirements. $5 per head cakeage fee applies for cakes brought into the restaurant; this cover basic requirements and the inclusion of coulis and cream.

Additionally, the supplier of the cake must agree to the venue taking a small sample of the food (100 -150g approx.) to be held for subsequent testing should a food poisoning issue arise from food consumed at the function. This sample will be taken from the food item at the time it is consumed, not at the time it arrives on site. This is necessary because there may be a delay of several hours between when the food item is brought to site and when it is consumed. It could be subject to temperature abuse during this period.

Patron care

Our obligations under the Liquor Act state that we are not permitted to serve or continue service of alcohol to patrons who, in our opinion, are intoxicated. Management reserves the right to exercise regulatory conditions at any time during a function if it is believed that the alcohol consumption rate is excessive.

Property and damages

The venue will take all due care with clients/guests and third party property. However, we do not take responsibility for any items that have been left behind, lost, stolen and/or damaged during your function. The organiser is financially responsible for any damage to the venue’s property and equipment as a result of your function, along with any damages to equipment hired for use during your function.

Decorations

You are welcome to supply additional decorations to compliment your chosen theme in your booked function space only. Please check with your Function Coordinator before attaching fixtures to venue’s property. The venue takes no responsibility for damaged decorations or furnishings that are not compatible with the decorations you have supplied.

Additional equipment and entertainment

All equipment and entertainment provided by the client must have prior permission from your Function Coordinator. The venue takes no responsibility if your provided equipment is incompatible throughout your function (prior testing can be arranged on request). If you wish to arrange a DJ, band or any other form of entertainment, they must be approved by your Function Coordinator. Your Function Coordinator can obtain a quote on your behalf from any of our preferred suppliers on request. Please note that strict sound limitations apply and management reserves the right to control the volume of any entertainment.